AGBs

General terms and conditions for a webshop 

• Scope 
• Contractual partner 
• Conclusion of contract 
• Right of withdrawal 

• Prices and shipping costs 
• Delivery 
• Payment 
• Retention of title 
• Dispute resolution 

General terms and conditions 

• Scope  
  These General Terms and Conditions (GTC) apply to all deliveries from P4-Bavaria GmbH to consumers. 
  A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. 
• Contractual partner 
  The purchase contract is concluded with P4-Bavaria GmbH, Managing Director Aysegül Abdis, Industriestrasse 11, 84030 Ergolding, Commercial Register: Landshut Local Court, HRB 12933 
• Conclusion of contract   

• The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order. 

• By clicking the button [Buy/order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order. 

• Right of withdrawal  

• If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions. 
• If you, as a consumer, make use of your right of revocation in accordance with section 4.1, you must bear the regular costs of the return shipment. 
• In all other respects, the regulations which are reproduced in detail in the following 
   
  Cancellation policy¹  
   
  Right of withdrawal /  
   
  You have the right to cancel this contract within fourteen days without giving any reason. 
   
  The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. 
   
  In order to exercise your right of withdrawal, you must inform us [enter the name of the trader, address and, if available, telephone number, fax number and e-mail address] by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. You can also fill in and submit the model withdrawal form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail). 
   
  To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period. 
   
  Consequences of revocation  
   
  If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. 
   
  You must return or hand over the goods to us or to (insert here the name and address of the person authorised by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. 
   
  You shall bear the direct costs of returning the goods. 
   
  You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods. 
   
  - End of the cancellation policy -  
  (¹This cancellation policy does not apply to the separate delivery of goods). 

• Prices and shipping costs  

• The prices stated on the product pages include the statutory value added tax and other price components. 
• In addition to the stated prices, we charge a flat rate of 6.90 euros per order for accessories for delivery within Germany. The shipping costs are clearly indicated on the product pages, in the shopping basket system and on the order page. Pilates equipment is free of charge in Germany and there is a flat fee of €300 for EU countries. However, this can also be waived under certain circumstances. For all other orders, please ask us for a transport quote first. 
• If payment is made by cash on delivery, an additional fee of 2 euros will be charged by the delivery company on site. Further taxes or costs do not apply. 

• Delivery  

• Delivery is only within Germany with DHL. 
• The delivery time is up to 14 days. We will indicate any deviating delivery times on the respective product page. 

• Payment  

• Payment can be made either in advance or cash on delivery. 
• If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment. 

• Retention of title  

• The goods remain our property until full payment has been made. 

• Dispute resolution  

• The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. For the settlement of disputes with consumers, we are prepared to participate in a dispute resolution procedure before a consumer arbitration board or are obliged to do so in accordance with XXX (specify the legal standard or contractual agreement). The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body. 
   
  Alternative: 
  The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.